๐Ÿ‡ฎ๐Ÿ‡ณ Our Story

Built in India,
for India's businesses

We started ReachPilot because we were frustrated. Enterprise-grade marketing tools were either too expensive, too complex, or built for Western markets. We set out to change that.

2500+
Businesses trust us
50L+
Messages sent/month
4
Cities, growing
2023
Year founded
Our Mission
"Our mission is to make world-class marketing automation accessible to every Indian business โ€” from the corner kirana to a 500-employee SME."

India has over 63 million MSMEs. Most of them compete with huge brands on tiny budgets. We give them the same tools the big players use โ€” just without the enterprise price tag, the complicated onboarding, or the confusing contracts.

WhatsApp already lives on every Indian's phone. We simply help you send the right message to the right person at the right time โ€” and then automate what happens next.

๐ŸŽฏ
98%
Average WhatsApp open rate โ€” vs 22% for email
๐Ÿ’ฌ
63M+
MSMEs in India that need affordable marketing tools
โšก
3x
Higher click-through rate on WhatsApp vs email campaigns
๐Ÿ‡ฎ๐Ÿ‡ณ
100%
India-first โ€” local language support, INR pricing, Indian servers
Our Journey

From idea to India's favourite
marketing platform

23
2023 โ€” Founded
The spark: WhatsApp or bust
Three engineers frustrated with expensive, foreign marketing tools founded ReachPilot in a Bengaluru co-working space. The first prototype sent 100 WhatsApp messages in a single click.
๐Ÿข Bengaluru, Karnataka
24
2024 โ€” Beta & Growth
Beta launch โ€” 200 customers in 60 days
Launched our closed beta with 50 hand-picked SMEs. Word spread fast. By end of Q1 we had 200 paying customers, zero paid marketing spend. Product-led growth the Indian way.
๐Ÿš€ 200+ Beta Customers
25
2025 โ€” Scale
2500+ customers, AI chatbot launched
Crossed 2500 business customers. Launched our AI-powered WhatsApp chatbot that handles lead qualification 24/7. Opened offices in Mumbai and Delhi. Processed 50 lakh messages in December alone.
โœจ 2500+ Customers ยท AI Chatbot
26
2026 โ€” Multi-channel
Email & SMS joining the platform
Expanding beyond WhatsApp to become India's true omnichannel marketing platform. Email Marketing and Bulk SMS launching soon, giving businesses a unified inbox for all customer conversations.
๐Ÿ“ฃ Email & SMS Coming Soon
What We Stand For

Values that guide every decision

We didn't write these on a whiteboard. We learned them from 2500+ customers who told us exactly what they needed.

๐Ÿค
Customer First
Every feature we build starts with a real customer problem. We read every support ticket. Our founders answer WhatsApp messages from customers directly.
๐Ÿ’ฐ
Transparent Pricing
No hidden fees. No per-seat surprises. No "call us for enterprise pricing." Our pricing page shows exactly what you pay at every level โ€” always in INR.
โšก
Reliability
99% uptime SLA. Our infrastructure is built on AWS Mumbai region for low latency. We treat your campaign delivery with the same urgency you do โ€” messages go out on time, every time.
๐Ÿ”’
Privacy First
Your customer data never leaves India. We are ISO 27001 certified, GDPR compliant, and fully aligned with India's DPDP Act. We never sell or share your data โ€” period.
The Team

The people building ReachPilot

A small, passionate team of product builders, marketers, and engineers who genuinely care about helping Indian businesses grow.

AR
Arjun Rajput
Co-Founder & CEO
Ex-Freshworks. 8 years building SaaS products for Indian SMEs. Believes the best marketing feels like help, not interruption.
๐Ÿ”— LinkedIn
PM
Priya Menon
Co-Founder & CTO
IIT Bombay, ex-Razorpay infrastructure. Architected our distributed messaging engine that handles 50L+ messages monthly with 99% uptime.
๐Ÿ”— LinkedIn
SK
Suresh Kumar
Head of Growth
Grew two D2C brands from 0 to โ‚น10Cr using WhatsApp marketing. Now helps 2500+ ReachPilot customers replicate those results.
๐Ÿ”— LinkedIn
NJ
Neha Joshi
Head of Product
Former product lead at MoEngage. Passionate about making complex marketing workflows feel simple. Speaks to 20 customers every week.
๐Ÿ”— LinkedIn
RP
Rahul Patel
Head of Customer Success
Spent 6 years in enterprise customer success at Zoho. Runs a team that maintains a 96% retention rate by treating every customer like a partner.
๐Ÿ”— LinkedIn
AS
Ananya Sharma
Lead Engineer โ€” AI
PhD in NLP from IISc. Built our AI chatbot engine that handles 80% of inbound queries autonomously with context-aware responses in Hindi & English.
๐Ÿ”— LinkedIn

We're a growing team of 28 across Bengaluru, Mumbai, Delhi, and Hyderabad.

See Open Positions โ†’
2500+
Businesses across India
50L+
Messages sent per month
99%
Uptime SLA โ€” guaranteed
4
Office cities & growing
Where We Are

Offices across India

Local teams mean local knowledge. Our city-based customer success teams speak your language and understand your market.

๐Ÿ™๏ธ
Bengaluru
HQ
Koramangala, Bengaluru 560034
Engineering, Product & Leadership
Monโ€“Fri 9amโ€“7pm IST
๐ŸŒŠ
Mumbai
BKC, Mumbai 400051
Sales & Enterprise Accounts
Monโ€“Fri 9amโ€“7pm IST
๐Ÿ›๏ธ
Delhi NCR
Gurugram, Haryana 122002
Partnerships & North India Sales
Monโ€“Fri 9amโ€“7pm IST
๐ŸŒด
Hyderabad
HITEC City, Hyderabad 500081
Customer Success & Support
Monโ€“Sat 9amโ€“8pm IST
Join 2500+ Businesses

Ready to grow with ReachPilot?

Start with a free demo. Our team will walk you through the platform, help you plan your first campaign, and answer every question you have โ€” no sales pressure.